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*Update* As the health of our employees and community is our primary concern, order delays may be expected due to the COVID-19 pandemic. We appreciate your patience!

We ship through the USPS & UPS.

As our candles are handmade, please allow up 7-10 business days for delivery.

Please contact us if needed sooner.

Shipping charges are nonrefundable.

If your item is returned because it was sent to the wrong address or undeliverable, it is not Taos Mountain Candles responsibility to pay shipping to resend it.

If your address is wrong, package gets lost, or delivered to the wrong address, please understand that we cannot be held responsible.

Incorrect or Missing Items: If you received your order and there is an item missing OR you received the incorrect item, you must inform us within 4 days of receiving your order. We will do our best to fix the issue.

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